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IMMEDIATE HELP .

Please refer to the following contact information to immediately speak to a service manager.

GENERAL INQUIRY .

Look for a service station near you for a quick resolution of your issues.

SOLUTIONS .

To help customers use products in a convenient and stable manner, Techcross conducts strict quality tests and user training sessions. To provide quick resolutions to issues that might still take place during use, Techcross operates a customer service center, in addition to providing swift services in cooperation with global partners. Please see below for more details.

• Contact us

  Please contact us anytime for inquiries on Techcross and Techcross products. Our experts will get back to you as soon as possible.

• Troubleshooting

  More than 100 service engineers specializing in BWMS will quickly resolve your issues.

• Spare parts Go to Certificate of Authenticity

  While consumables such as neutralizing agent and chemical reagents can be procured anywhere in the world, if you wish to more conveniently purchase them, please contact us via our website.

• Documents

  Refer to various visual materials on basic device information and frequently asked troubleshooting questions.

• Training

  Customers can receive high-quality training sessions at global hub centers featuring actual product models. Please make a reservation before visiting us for a training session.

• IT Solution Go to IBT

  Customers can receive troubleshooting services and system training using IT devices. Please finish the user certification process for more information.