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The Techcross Smart Platform is a monitoring system that collects and analyzes all log data from Ballast Water Management Systems (BWMS) in real time. Even without dispatching a service engineer, customers can receive proactive service solutions and troubleshooting support through the Smart Platform. In fact, customer satisfaction has been high, as more than one-third of installed vessels have resolved potential issues in advance.

Since its initial introduction in 2023, feedback and operational experience have accumulated, leading to a major renewal that enhances the user experience and expands data analysis capabilities. The focus of this renewal is on strengthening data-driven analysis functions. While the previous version simply displayed log data values, the upgraded platform now enables users to intuitively understand what the data means and supports more effective diagnosis and management of equipment conditions.

[Point 1] Improved Accessibility

The overall structure of the platform has been reorganized to improve data processing speed. This means that even when retrieving large volumes of data at once, users can quickly access the results, enabling them to check operational information in a fast and more stable environment.

[Point 2] Expansion of Data Analysis Functions for External Users

The scope of the data analysis functions―previously used for internal operations and technical support―has been expanded so that they can now be easily accessed through customer accounts. Through this enhancement, the Smart Platform has evolved from a simple monitoring system into a data-driven analysis service platform that supports customers in proactively establishing equipment operation and management systems.

*ANU Usage History

 This page allows users to review the ANU usage history based on operating conditions. By comparing operating patterns across different sailing regions or routes, users can analyze the average neutralizer consumption and directly manage whether it is being used appropriately.

*ECU Condition

 This page allows users to check the ECU status for each individual operation cycle. The ECU condition is categorized into three stages―Normal, Cleaning, and Inspection―enabling users to easily and intuitively identify the appropriate timing for equipment maintenance.

*Overall Status

 This page allows users to check key operational indicators―such as CSU, STS, TRO, FTS and FMU―all at once. As an expanded version of the ECU Condition page, it evaluates the status of individual equipment by operation cycle, enabling users to assess overall equipment conditions at a glance.

 Through this renewal, Techcross expects that customers will have greater opportunities to utilize equipment operation data. At the same time, customers are anticipated to directly experience improvements in their operating environment through the Smart Platform. Based on the accumulated big data, Techcross plans to continuously develop the Smart Platform to provide customers with a safer and more efficient vessel operation environment.